Ada is an AI-powered customer service automation platform that enables businesses to efficiently resolve customer interactions across various channels and languages. Launched in 2016 and based in Toronto, Ada has facilitated over 4 billion automated conversations for clients including Meta, Verizon, and AirAsia. The company's mission is to make customer service extraordinary for everyone, while their vision is a future where every customer interaction is resolved by artificial intelligence. Ada prioritizes inclusivity and encourages diverse applicants, emphasizing the importance of representation within the workforce. Employees are supported with competitive compensation, flexible work arrangements, and opportunities for professional development, reflecting a commitment to building a positive and innovative work environment.