Birdeye offers an all-in-one reputation and customer experience platform designed to assist local businesses in navigating the complexities of digital interactions. Founded in 2012 and based in Palo Alto, California, Birdeye enables over 120,000 businesses to enhance their online presence through local listings and reviews, engage directly with customers via webchat, text, and social media, and collect payments seamlessly. The platform also provides valuable insights through survey, ticketing, and benchmarking tools, empowering businesses to improve customer experience effectively. Birdeye is committed to fostering a culture of innovation and community, emphasizing diversity and inclusion, and supporting employees in their personal and professional growth. With backing from prominent industry leaders, Birdeye has established itself as a significant player in the market, driven by a mission to help businesses thrive in a digital-first world.