Crisis Text Line is a nonprofit organization providing free, 24/7 text-based mental health support and crisis intervention. They empower a community of trained volunteers to assist individuals in their most challenging moments, with a mission that intersects empathy and innovation. Their vision is to create an empathetic world where no one feels alone. Crisis Text Line emphasizes core values such as connecting with empathy, centering equity, collaborating effectively, and continuously reflecting and evolving. The organization prioritizes engagement, belonging, and the holistic well-being of its team members, fostering a diverse and inclusive workplace. By leveraging technology and a dedicated volunteer base, Crisis Text Line aims to transform how people access mental health support globally, ensuring that assistance is available at the touch of a button.