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    Drift

    At a Glance

    User Research

    501-1,000

    Overview

    Drift is a Conversational Cloud platform that facilitates real-time communication between businesses and their customers. By integrating Conversational Marketing, Sales, and Service tools, Drift enables companies to create personalized experiences that enhance customer engagement and drive revenue. The platform employs artificial intelligence to optimize interactions across various communication channels, including chat, email, and video. With a diverse clientele of over 5,000 customers, Drift aims to transform B2B buying experiences by making them more human and trustworthy. Guided by values of equity and inclusivity, Drift is committed to building a collaborative workplace where each team member’s unique perspective contributes to the company’s ongoing innovation and success.

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