Forethought is a Generative AI company established in 2017 by alumni from notable tech companies like Facebook, Dropbox, and LinkedIn. The company specializes in customer service solutions that enhance the customer experience by integrating human-centered AI into various stages of the support journey. Forethought's products focus on quickly resolving common cases, predicting and prioritizing inquiries, and equipping support agents with relevant knowledge—all within a unified AI platform. With over $92 million raised in funding from prominent investors, including figures from the entertainment and technology sectors, Forethought aims to tackle a substantial market opportunity in customer support automation. Committed to fostering a collaborative and supportive company culture, Forethought values feedback and continuous growth among its team members.