Freshworks is a customer engagement software platform that provides businesses with a suite of tools to enhance their interactions with customers. Their offerings include products for customer support, sales, marketing, and IT, designed to simplify communication and improve overall customer experience. With a mission to help companies of all sizes deliver exceptional service easily, Freshworks is committed to inclusivity and diversity in the workplace, fostering an environment where every employee can thrive and contribute to their fullest potential. The company values collaboration, innovation, and a people-centric approach, ensuring that their growth aligns with the goals and well-being of their team members and clients alike.