At a Glance
Customer Support
201-500
Overview
Front is a customer service platform designed to enhance the way businesses engage with their customers and collaborate internally. By rethinking traditional help desk functionality, Front integrates real-time communication across various channels, including email, SMS, and chat, while leveraging AI and automation to streamline support processes. With a mission to provide exceptional customer experiences, Front enables companies of all sizes, from startups to established enterprises, to efficiently manage complex inquiries and optimize service delivery. The platform also offers valuable analytics and insights to help businesses refine their customer engagement strategies. Over 8,500 businesses, including well-known brands, trust Front for their customer service needs, underscoring its commitment to improving customer relationships and team efficiency. Front has received multiple accolades for its workplace culture, emphasizing its dedication to creating a great environment for employees.
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