Hampr is an on-demand laundry service that connects residential and commercial customers with a vetted network of washers through a tech-enabled marketplace. The company streamlines laundry operations for households and businesses by delivering high-touch service without rigid contracts, order minimums, or inventory complexity often associated with traditional providers. Hampr’s model emphasizes flexibility, quality, and care, helping customers reduce time spent managing laundry so they can focus on their core activities. Internally, Hampr operates like a two-sided marketplace organization, pairing customer support, operations, and account management to maintain service reliability, retain clients, and identify opportunities for growth. Teams lean on process improvement, data, and customer insights to refine workflows, measure support outcomes (such as CSAT and response times), and inform product and operational decisions. The company employs a remote workforce and offers startup-style career paths as it scales, with roles that blend hands-on problem solving, cross-functional collaboration, and commercial engagement.