Hugo is a business process outsourcing (BPO) company dedicated to empowering Africa's workforce by creating opportunities for skilled professionals in the digital economy. The company specializes in customer support, digital operations, and trust and safety solutions for leading technology and media firms. Despite the enormous global BPO market, African communities have historically captured a minimal share of income and opportunities. Hugo aims to transform this landscape by nurturing young talent, ensuring they possess the skills and support needed to thrive in high-demand roles. With a commitment to both client excellence and community development, Hugo prioritizes creating a high-performance culture while investing in the potential of African individuals for sustainable future growth.