Kustomer is a conversational CRM platform that enhances the customer service experience by aggregating data from multiple sources into a unified timeline, allowing businesses to offer personalized and efficient interactions across various channels. Founded in 2015, Kustomer serves a diverse clientele, including notable brands like Ring and Sweetgreen, by leveraging intelligent automation and AI-driven tools. The company transitioned to a standalone entity after its acquisition by Meta, ensuring continued growth and innovation backed by significant investment. Kustomer emphasizes a collaborative culture, fostering an environment where team members are encouraged to learn and face new challenges while prioritizing customer-centric solutions. With a remote-friendly approach, Kustomer seeks passionate and dedicated individuals who are eager to contribute to transforming customer experience in a dynamic industry.