Optoro is a SaaS company based in Washington, D.C., dedicated to transforming the retail landscape by simplifying and streamlining the returns process. Their Returns Management System (RMS) is a comprehensive, cloud-based platform that addresses the entire returns lifecycle, from initiating returns to processing and reselling products. By collaborating with brands and third-party logistics providers, Optoro seeks to alleviate the burdens of managing returns, which is a significant challenge in retail. The company values creativity, teamwork, and continuous improvement, placing a strong emphasis on leveraging data insights and fostering a culture of respect and integrity. With a commitment to making shopping easier and more sustainable, Optoro aspires to redefine customer experiences in the retail sector.