At a Glance
Customer Support
51-200
Overview
Parloa is a rapidly growing startup operating in the generative AI and customer service sectors. Established in 2018, Parloa specializes in developing a voice-first AI platform designed specifically for contact centers. This platform utilizes advanced natural language processing and machine learning to automate customer service interactions, enabling businesses to enhance efficiency and improve customer experiences across various communication channels. Parloa's solutions allow businesses to resolve a majority of customer inquiries through automated systems, freeing up human agents to tackle more complex issues. With an international presence, employing over 250 professionals from diverse backgrounds in cities such as Berlin, Munich, and New York, Parloa is committed to fostering a dynamic work environment that promotes personal and professional growth. The company places a strong emphasis on collaboration and innovation as it continues to expand its influence in the industry.
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