Plain is a customer support platform designed for B2B companies, enabling them to move beyond traditional, reactive support to build meaningful relationships with their customers. The company leverages AI to streamline customer interactions across various channels, including Slack, Discord, and in-product experiences. With a strong emphasis on collaboration and efficiency, Plain aims to redefine the customer support experience by unifying communication and enhancing workflows. Trusted by innovative organizations such as Cursor and Sanity, Plain operates with a tight-knit team based in San Francisco and London, focusing on fostering a productive and engaging work environment as they lead the evolution of B2B customer support.