RouteThis is a B2B SaaS company based in Waterloo that specializes in transforming the technical support landscape for Internet Service Providers (ISPs) and smart home companies. The RouteThis platform enables customer support teams to accurately diagnose and resolve connectivity issues, streamlining the customer experience and reducing the need for extensive support calls. The company's mission is to intelligently automate and optimize customer support services, contributing to the realization of the modern, WiFi-connected home. RouteThis values collaboration, innovation, and a customer-first approach, fostering a work environment that encourages team engagement and continuous improvement. Businesses worldwide trust RouteThis for its cutting-edge solutions in network diagnostics, enabling tech support teams to handle challenges effectively while enhancing customer satisfaction. As a rapidly evolving startup, RouteThis offers opportunities for career growth and development in a dynamic and supportive setting.