At a Glance
Customer Support
201-500
Overview
Symend is a fintech company that leverages behavioral science and advanced analytics to create personalized customer engagement solutions. Founded in 2016 and headquartered in Calgary, Symend aims to treat all customers with empathy and dignity, particularly those who are at risk of falling behind. Their digital engagement platform empowers businesses in sectors like telecommunications, financial services, and utilities to build stronger relationships with their customers by offering data-driven insights that guide strategic interactions. Through this approach, Symend not only enhances customer satisfaction but also helps organizations manage their operational costs effectively while resolving overdue accounts before they escalate into collections. The company's culture emphasizes trust, accountability, and continuous learning, making it a collaborative environment for professionals eager to make a positive social impact.
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