Conviva is a leading provider of digital customer experience analytics, specializing in optimizing streaming services for brands across various industries, including media and entertainment. Their Operational Data Platform captures comprehensive client-side telemetry, enabling businesses to link user engagement with the performance of their underlying services in real-time. Conviva supports industry giants like Disney, NBC, and the NFL in maximizing customer satisfaction, boosting conversion rates, and driving revenue through actionable insights derived from data. With a focus on innovation, Conviva holds numerous patents related to AI-automated data modeling and real-time analytics, helping companies navigate complex digital landscapes and make informed decisions.