Customer.io is a marketing automation platform designed to enhance customer communication through personalized messaging. Serving over 7,100 businesses, it enables companies to manage, send, and analyze emails, SMS, push notifications, and in-app messages by leveraging detailed behavioral data. This approach allows businesses to send messages that align closely with user actions and preferences, increasing engagement and relevance. Customer.io prioritizes a culture of empathy, transparency, responsibility, and awkwardness, striving to create an inclusive environment where diverse voices can thrive. The company is dedicated to ongoing improvement and innovation, ensuring that its employees play a key role in shaping the future of customer engagement.