Dixa is a conversational customer service platform designed to foster meaningful interactions between brands and their customers, encapsulated in its philosophy known as "Customer Friendship." Founded in 2015 in Copenhagen, Denmark, Dixa aims to enhance customer service by providing fast and accurate responses across various channels, empowering customer service agents to engage in authentic conversations instead of merely resolving tickets. The company has expanded its product offerings through strategic acquisitions, including Elevio, Miuros, and Solvemate, further enhancing its capabilities in the customer experience space. With over 150 employees in offices around the world, including Copenhagen, London, Chicago, and Melbourne, Dixa continues to grow while emphasizing a people-first, inclusive company culture and building a work environment where diverse perspectives are valued.