Emplifi operates as a unified customer engagement platform, enabling businesses to optimize their interactions and foster communities through digital and social strategies. With over 20,000 brands, including names like McDonald's, Ford, and Delta Air Lines, Emplifi supports seamless customer experiences across marketing, commerce, and customer care. Headquartered in New York, Emplifi collaborates with major social media and digital platforms, such as Google and Meta, to deliver integrated solutions that enhance brand engagement and customer loyalty. The company's mission centers on leveraging data and AI to drive growth and improve customer satisfaction, within a culture that values innovation, trust, and professional development in a dynamic, fast-paced environment.