Gorgias is a customer experience platform designed specifically for ecommerce brands, enabling over 15,000 merchants, from small businesses to large enterprises, to enhance their customer support through AI-powered solutions. Gorgias unifies communications across channels like email, chat, voice, and social media, streamlining operations and automating up to 60% of support requests. The platform not only focuses on improving customer interactions but also includes marketing tools that drive sales and customer engagement. As a certified B Corporation, Gorgias is dedicated to fostering a sustainable and equitable workplace. The company values collaboration, learning, and ownership, believing in empowering its team members to take initiative and deliver high-quality results in a fast-paced environment.