Unwrap.ai is a company dedicated to enhancing how businesses understand their customers through advanced Natural Language Processing (NLP) technology. By processing feedback from diverse sources such as support channels, surveys, and social media, Unwrap.ai extracts actionable insights that empower product and engineering teams to make informed decisions. Their mission is to help companies, including major names like Lyft, Microsoft, and GitHub, create products that resonate with users by addressing their needs effectively. As a venture-backed startup based in Santa Barbara, Unwrap.ai fosters a motivated work environment where team members are encouraged to take ownership of their projects, drive product innovation, and significantly impact the company's growth.